Read full story on how DaLand's Conversion Optimization Team benefitted SLFCU and their core conversion operations strategy, here on CUInsight.Com and here in CUTimes
ALBUQUERQUE, NM (December 6, 2018) — Sandia Laboratory Federal Credit Union ($2.5B assets; 99,000 members) recently completed a core data processing conversion to Corelation Inc.’s KeyStone platform. The credit union migrated both its consumer and business core data, which were previously separated into standalone core systems, setting the stage for optimization of its operations and overall improvement of the member experience. As project manager and technical consultant, DaLand CUSO played a critical role in the success of this large and complex undertaking. The CUSO offers a unique combination of project managers, business analysts, developers, report writers and executive-level technologists.
“We were very confident in our selection of KeyStone, but wanted to augment our internal staff and expertise by partnering with a consulting company to bring rigor, best practices, and a proven methodology to the project,” said the credit union’s SVP/Chief Operations Officer, Rick Anderson. “A project of this size and complexity requires managing many concurrent threads during the course of the project. DaLand’s experience is based on not one, but many conversions.”
Anderson stated that because of DaLand’s extensive knowledge and experience, the credit union will actually get more out of the KeyStone platform than it might have otherwise. “DaLand helped us develop the platform further and created a number of customizations that will benefit our day-to-day operations,” he said.
He also noted that as part of the conversion, the credit union replaced 14 third-party vendors with nine new ones, and had to convert about 50 vendor relationships that the CU decided to retain. “We couldn’t have completed the conversion to the level of success that we did were it not for DaLand,” he concluded. “The whole conversion really went better than we ever expected.”
About Sandia Laboratory Federal Credit Union
Sandia Laboratory Federal Credit Union is New Mexico’s largest credit union by asset size, and serves more than 99,000 members with ten branches in the Albuquerque, New Mexico area and two in Livermore, California. SLFCU currently holds $2.5 billion in assets and is consistently ranked among the top credit unions for total financial return to members by Callahan and Associates, Washington, D.C. (www.creditunions.com). Formed in 1948 by employees of Sandia National Laboratories, the field of membership served by SLFCU now includes a number of companies in New Mexico and California. Employees of those companies and their family members use SLFCU for financial services that include checking, savings, home mortgages, auto loans, credit and check cards, and investment services. Members enjoy a nationwide, surcharge-free ATM system and free online account services. The Credit Union is federally insured by the National Credit Union Administration (NCUA) and is an Equal Housing Lender.
About DaLand [Next-Gen] CUSO
Based in Rocky Hill, Conn., DaLand CUSO is a next-generation CUSO designed to benefit credit unions by functioning as their fintech experts in the credit union space. With extensive experience in every level of credit union operations, the DaLand team is comprised of three groups: professional services, which draws upon the CUSO’s vast technical and professional experience to manage complex projects, conversions, and mergers; vendor and platform strategies, which assists credit unions in strategically mapping out their technology partners and associated costs to create a sustainable long-term IT and operations blueprint; and the C.O.D.E. division, which develops core-optimized digital experiences and extends the capabilities of relevant cores for DaLand CUSO clients that employ such cores. Additional information is available at www.dalandCUSO.com.